If you see a “Welcome” page upon clicking your unique link or entering in your unique survey password, then you are at the beginning of the survey and you can disregard the progress bar. If you do not see a “Welcome” page, please click the ‘submit a request’ button at the top of the page and we can reset your survey data.
Articles in this section
- I deleted my survey access email
- I don't have my link or password to take the survey
- My survey link or password isn’t working
- Am I the only person who can use my survey access information?
- The webpage says I already took the survey
- My survey looks like it’s already partially complete
- I already took the survey, but I would like to change something
- I received a reminder email but I have already completed the survey
- The survey is loading slowly
- When will my request be answered?